1. Voys provides telecommunications services with the aid of the Internet. The exact description of the services offered by Voys can be found in the product descriptions on www.voys.de and, if applicable, in the service description which the customer receives from Voys as part of the offer prior to conclusion of the contract.
2. Voys reserves the right to make changes to the services agreed between Voys and the customer. In doing so, Voys shall take into account the recognizable interests of the customer, insofar as this is possible for Voys and reasonable in relation to the customer. Voys shall inform the customer as soon as possible of any changes made to the service to be rendered. In the event that, by way of exception, the contract with the customer pursuant to § 10 I of these
conditions cannot be terminated daily with immediate effect, a change in the service provided by Voys of which the customer has been notified shall entitle the customer to extraordinary termination as of the time of the change.